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Complex Integration Solutions
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Privacy

1. We respect your privacy

Lateral respects your right to privacy and this policy sets out how we collect and treat your personal information. 

“Personal information” is information we hold which is identifiable as being about you.

2. What personal information we collect

We may collect the following types of personal information from you:

  • name

  • address

  • phone number

  • fax number

  • information about the services you have ordered

  • information from enquiries you have made

  • communications between us

3. How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

4. Use of your personal information

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in. 
We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.

5. Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

6. Access to your personal information

You can access and update your personal information by contacting us on accounts@lateral.com.au

7. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to accounts@lateral.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

8. Changes

Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

9. Website

When you visit our website

When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.

Third party sites

Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.

Google Analytics

The Lateral website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Reports obtained from Google Analytics are used to help analyse how the Lateral site is used. 
Google Analytics uses 'cookies' which are text files placed on your computer to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to Google. 
Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. 

By using the Lateral website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to Google's Privacy Policy for further information  http://www.google.com/intl/en/policies/privacy.  Website users can opt out of Google Analytics if you disable or refuse the cookie, disable Javascript, or use the opt-out service  https://tools.google.com/dlpage/gaoptout provided by Google.

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